Postal Code 930-0865
36-1 Kugo, Toyama-city Toyama, JAPAN
TEL: +81 90-8266-3578
10:00 - 16:00 Japan time (Mon. - Fri.)
Closed on Saturdays, Sundays, and national holidays
We will reply to e-mails and inquiries within 24 hours.
Orders from the website are accepted 24 hours a day.
We do not usually include a receipt or anything that shows the price. If you would like a receipt, please request one when you place your order.
In principle, we do not accept exchanges or returns of products. However, we will accept exchanges or returns only if the product is damaged or if there is a problem with the delivered product.
We will ship via EMS.
Shipping is a flat rate of $60 worldwide.
Delivery is usually within around 4 weeks after the order, depending on our workload.
Returnable items (items deemed defective) must be returned within 7 days. We do not accept returns of non-returnable items, non-exchangeable items, or items that have been in our possession for more than 7 days.
If you wish to cancel your order, please contact us within one week by e-mail or phone.
We apologize for the inconvenience, but you will be responsible for the return shipping costs. However, we will pay for defective products.
credit card payment
We accept VISA, MASTER, and AMEX credit cards.
The amount will be automatically debited from your designated account in accordance with the terms and conditions of each credit card company.
Credit card payment is processed by Stripe. Credit card information entered on the payment page will be stored by the credit card payment agency.
We do not send a credit card transaction receipt. Please check the statement sent from your credit card company.
Gift wrapping is free of charge.
Please indicate in the request form after placing your order that you would like to have it wrapped.